Total IT Management for your business

Businesses are rarely 9a to 5p anymore.  Your IT shouldn't be either. Our engineers and support team will proactively monitor and maintain the health of your entire IT network. In today’s business world, speed and agility are essential.  Organizations are continually facing challenges in scaling and managing their Information Technology infrastructure while effectively reducing costs.  IT system security, availability, and performance are key components for any successful business. 

We’ve mastered some of the most complex concepts of modern information  technology – and have distilled that expertise into simple and effective services for clients of every size and type.   

Proactive Monitoring

We fix problems before they start.  With our 24 x 7 network and server monitoring, we're alerted to potential issues before they can impact your daily operations.  We respond quickly and efficiently to resolve network issues, failing hardware and other potential problems.

HelpDesk Services

Our HelpDesk services are available to resolve the most common end-user issues quickly and efficiently.  Application won't start or crashes?  Computer seem sluggish?  Our platform enables us to remotely login to the computer, perform the necessary troubleshooting steps without the need for a visit to your office, saving time and money.

Vendor Management

We work with your technology vendors to resolve hardware or application-specific issues so that you can focus on your core business.  We know the questions to ask, how to get results quickly and minimize the production impacts to your business.  We really are a one-stop IT solutions provider.

Network Security

Protecting and securing your data is always our top priority. Our comprehensive service provides layers of protection: We monitor and manage firewall updates, continually update anti-virus and malware protection, harden your network with an industry-leading network security service and much, much more.  An MSP like 101 InfoTech provides the proactive, preventative maintenance and technology you need to secure your workstations, servers, devices and networks. Working with an MSP like us is also a more cost-efficient way to address your information security needs.  Click Here to learn more about our Network Security solutions.

Getting started with an MSP

How do I get started with Managed Services?

Clients often first consider managed services after some painful event occurs – failed hardware, major outage, or IT staff turnover, etc. Getting started with us begins with a discussion around your business requirements and pain points and the gaps that need to be filled. 101 InfoTech then develops a customized solution to meet the immediate need and provides a comprehensive plan for transitioning support to our team.  IT Simplified | Business Optimized.  The goal is to minimize downtime and ensure service continuity to your employees and business operations.  Click Here to get started.